Our return policy is based on South African laws whereby you can return the goods purchased withing a 7 day cooling off period undamaged by our customers. We will refund our customers in 3 working days upon receiving the goods back at our warehouse.
For custom orders , we do not refund as it is not a standard item that the supplier can sell and will need to discount it to recover costs. We will however rectify the issue if it was caused by us.